Refund policy

Returns:
 

a. All returns must be within 30 days of the date of invoice.

All returned products must be in original, unopened, & resalable condition, identical to the condition that it was received in, with all original documentation, boxes, etc. All returns are subject to a 25% restocking fee.

 

b. There are no returns on used parts, closeouts, or special order items. Special order items include, but are not limited to: Wheels, Body Kits, and any JDM (Japanese Domestic Market) item. All returns must arrive at the Innes Performance Group, LLC office as listed below within 30 days of the date of your original invoice.

 

c. Make sure to insure the product when you ship it back to the Innes Performance Group, LLC offices. If we receive an item that was damaged, or your package is lost by the Courier, you will receive no credit from Innes Performance Group, LLC and you must take up the damage claim with the Courier. You assume all responsibility associated with processing an insurance claim with the Courier you select.

 

d. All returns must have an RGA (Returned Goods Authorization) number on them or we will refuse the shipment! To get an RGA number, call our Returns Dept at 407-324-4684.

 

e. Send returns to. If you are using UPS, FedEx, Airborne, or any courier other than the U.S. Postal Service, then your return is shipped as follows:

Innes Performance Group, LLC

RGA # xxxxx (provided by us)

1291 West Airport Blvd

Sanford, Florida 32773